Dé vaktitel voor de customer service professional – CustomerFirst
www.customerfirst.nl/
CustomerFirst is dé toonaangevende vaktitel op het gebied van customer servicemanagement en klantcontact. Met praktische, actuele en nuttige informatie over ...
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URL
Domain : www.customerfirst.nl/
Character length : 21
Title
Dé vaktitel voor de customer service professional – CustomerFirst
Description
CustomerFirst is dé toonaangevende vaktitel op het gebied van customer servicemanagement en klantcontact. Met praktische, actuele en nuttige informatie over onderscheidende service.
Keywords (meta keywords)
customer first, customer first magazine, customerfirst, customer magazine, customer contact magazine, customer contact vakblad, customer contact vakinformatie, customer service magazine, customer expe
Error! Using “meta keywords” is meaningless in a while.
Error! Using “meta keywords” is meaningless in a while.
Open Graph Protocol
Error! The website does not use the OG (Open Graph) protocol.
Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customerfirst.nl/robots.txt
https://customerfirst.nl/robots.txt
User-agent | Disallowed for the search engines |
---|---|
* |
|
Social Engagement
Linkedin14
Facebook Share0
Facebook Comments0
Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
Error! No language localization is found.
Title
Dé vaktitel voor de customer service professional – CustomerFirst
Character length : 65
Good! The title’s length is between 10 and 70 characters.
Character length : 65
Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 23%
Acceptable! The text / code ratio is between 15 and 25 percent.
Acceptable! The text / code ratio is between 15 and 25 percent.
Headings
H1 | H2 | H3 | H4 | H5 | H6 |
---|---|---|---|---|---|
24 | 6 | 36 | 1 | 0 | 0 |
Heading structure in the source code
- <H1> CustomerFirst
- <H1> UWV: Meer banen in klantcontact
- <H1> Klantadviseurs worstelen met vinden juiste antwoord
- <H1> KLM gaat voor conciërgeservice
- <H1> ‘Creëer beleving als de klant het niet verwacht’
- <H1> VideoFirst #72 – Slome baliemedewerker
- <H1> ‘Contactcenters moeten zich aanpassen aan tempo klant’
- <H1> Als liefde omslaat in haat
- <H1> Uber bundelt klantcontact in Marokko
- <H1> SoftApp voegt Skype for Business toe
- <H1> Kennistekort belemmert inzet AR, VR en MR
- <H1> Genesys lanceert CX-platform G-NINE
- <H1> Amsterdams innovatieproject vergroot winkelbeleving
- <H1> Incassobureau slaat vriendelijker toon aan
- <H1> Klantcontacttweets uit week 20 2017
- <H1> Samsung zet in op spraakherkenning
- <H1> MediaMarkt opent drive-through in Tilburg
- <H1> SCOPE presenteert KYC-oplossing voor financiële sector
- <H1> Global services-organisatie BT op de schop
- <H1> Webhelp zet in op Russische markt
- <H1> Zieke Britten toch naar werk
- <H1> Rekenhulp bedrijven bij tegemoetkomingen arbeidsbeperkten
- <H1> Cio moet bedrijven voorbereiden op AI-transformatie
- <H2> Magazine
- <H2> Meest gelezen
- <H3> Netflix breidt customer support uit in Amsterdam
- <H3> Teleperformance presenteert meertalige chatbot
- <H3> 7 extra tips om je klanten terug te laten komen
- <H3> Een oude fout: moeilijk doen!
- <H3> Uber bundelt klantcontact in Marokko
- <H2> Whitepapers
- <H3> Privacy door de ogen van een klantcontactcenter
- <H3> Bouwen aan een customer centric organisatie
- <H3> Cloud is de oplossing voor uitdagingen in klantcontact
- <H3> Service Excellence als differentiator – transitie naar excellente klantbeleving in 10 shifts
- <H3> WHITEPAPER: Customer journey mapping in 5 stappen
- <H2> Reacties
- <H2> Agenda
- <H3> Emotiecongres - Werk aan de klantreis
- <H3> Pegaworld 2017
- <H3> Pegaworld 2017
- <H3> Pegaworld 2017
- <H3> Pegaworld 2017
- <H2> Auteurs
- <H3> Gastauteur
- <H3> Eveline Erkelens
- <H3> Frank Rademakers
- <H3> CustomerFirst Buyers'Guide
- <H3> Social media monitoring: zo creëer je intern draagvlak
- <H3> Hoe blijf jij bij op het gebied van digital marketing? Volg een opleiding!
- <H3> De uitdaging van meertalig klantcontact
- <H3> Gaat u voor goud met de cloud?
- <H3> Van bijstand naar coaching star
- <H3> Kom ook naar Huis ter Duin om te voorkomen dat je op het laatste moment moet scoren.
- <H3> Genesys voor het negende jaar Leader in het Magic Quadrant for Contact Center Infrastructure, Worldwide
- <H1> ‘Editie 04 - 2017’
- <H3> CustomerFirst Jobs
- <H3> Coördinator Trafficmanagement inhouse contact center midden Nederland @ Utrecht
- <H3> Customer Experience Specialist bij KCM in Loosdrecht @ Loosdrecht
- <H3> Forecast Specialist Contact Center (tijdelijk) @ Zuid Nederland
- <H3> Forecaster inhouse contact center midden Nederland @ Utrecht
- <H3> Manager KlantenContactCentrum bij Dela in Eindhoven @ Eindhoven
- <H3> Operationeel Beheerder Communication Services bij VIVAT Verzekeringen in Alkmaar @ Alkmaar
- <H3> Teamleider in de regio Amsterdam @ Amsterdam
- <H3> Topics
- <H3> © 2017 BBP Media B.V.
- <H4> Iedere woensdagmiddag op de hoogte van het laatste nieuws?
Word cloud
- customer16
- mei16
- contact13
- center11
- klantcontact9
- customerfirst8
- redactie7
- reageer7
- ken7
- amsterdam6
- manager6
- uber6
- nieuwe6
- nederland6
- genesys6
- cloud5
- social5
- media5
- nieuws5
- experience5
- jun5
- buyers'guide5
- marketing5
- klantenservice4
- utrecht4
- specialist4
- midden4
- snel4
- digital4
- las4
- vegas4
- pegaworld4
- klm4
- service4
- deze4
- agenda4
- organisatie4
- eindhoven3
- loosdrecht3
- nieuwsbrief3
- rss3
- abonneren3
- business3
- mee3
- auteurs3
- meertalige3
- iedereen3
- maken3
- magazine3
- inhouse3
- artikelen3
- klantbeleving3
- niets3
- zich3
- laatste3
- klant3
- marokko3
- financiële3
- for3
- jaar3
Keyword matrix
word | title | descriptions | heading |
---|---|---|---|
customer | |||
mei | |||
contact | |||
center | |||
klantcontact | |||
customerfirst |
Two Word cloud
- contact center4
- digital marketing3
- jun pegaworld2
- bundelt klantcontact2
- customerfirst jobs2
- las vegas2
Three Word cloud
- for contact center2
- nationaal customer contact2
- uber bundelt klantcontact2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 29 images on this web page.
Alternate attributes for the following 1 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Alternate attributes for the following 1 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Good! The website uses printer-friendly CSS.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Server response time
The server response time is fast enough.
Table layout
Good! No nested tables found.
Number of HTTP resources
72
Number of source domains
13
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
List of render blocking javascript files
- https://customerfirst.nl/templates/js/responsive-nav.min.js
- https://customerfirst.disqus.com/combination_widget.js?num_items=5&hide_m...
- https://customerfirst.nl/templates/js/jquery.min.js
- https://customerfirst.nl/templates/js/jquery.cookiebar.min.js
- https://customerfirst.nl/roxen-files/cms-sites/4.5/css/index.css
- https://customerfirst.nl/templates/css/cf-global-min.css
Javascript
Good! Just a few javascript files are detected on the website.
- http://www.customerfirst.nl/templates/js/responsive-nav.min.js
- http://www.customerfirst.nl/templates/js/jquery.min.js
- http://www.customerfirst.nl/templates/js/jquery.cookiebar.min.js
File size of all javascript files combined
659.67KB
Javascript minifying
Great! The Javascript files are minified.
CSS
Error! Too many CSS files detected that slows down the page load.
- http://www.customerfirst.nl/roxen-files/cms-sites/4.5/css/index.css
- http://www.customerfirst.nl/roxen-files/cms-sites/4.5/css/print.css
- http://www.customerfirst.nl/roxen-files/cms-sites/4.5/css/handheld.css
- http://www.customerfirst.nl/roxen-files/cms-sites/4.5/css/print.css
- http://www.customerfirst.nl/templates/css/cf-global-min.css
File size of all css files combined
109.52KB
CSS minifying
You can save 2.4KB (20% compression) on the analysed URL by minifying the CSS files.
- By minifying https://customerfirst.nl/roxen-files/cms-sites/4.5/css/index.css you can save 1.2KB (19% compression rate)
- By minifying https://customerfirst.nl/roxen-files/cms-sites/4.5/css/print.css you can save 1,018B (19% compression rate)
- By minifying https://customerfirst.nl/roxen-files/cms-sites/4.5/css/handheld.css you can save 254B (37% compression rate)
Uncompressed size of the of the HTML
49.00KB
Gzip compression
Error! By using Gzip you can save 460B (65% compression) on your site.
- By compressing https://customerfirst.nl/roxen-files/cms-sites/4.5/css/handheld.css you can save 460B (65% compression rate)
Number of static resources (image, JS, CSS)
61
Browser cache
The browser cache is not set correctly for all elements.
URL | Duration |
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https://customerfirst.nl/.. /berry-veldhoen-en-stephan-van-slooten.jp... | Expiry time is not specified |
https://customerfirst.nl/auteurs/lex-orie/lex-orie.jpg | Expiry time is not specified |
https://customerfirst.nl/auteurs/redactie/redactieCF.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /onlineshopping.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /toilet.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /balanceren.jpg | Expiry time is not specified |
https://customerfirst.nl/magazine/2018/6/CF6.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /vertrekreden.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /kompas_leiderschap.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /AnjaHulsenboom.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /power.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /InternetofThings_hackaton.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /connectie.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /kantoor.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /luchthaven.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /patientlove.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /actie.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /BH.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /rabo2.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /computerchips.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /schoenen.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /medicijngebruik.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /fitnesstrackers.jpg | Expiry time is not specified |
https://customerfirst.nl/roxen-files/cms-sites/4.5/css/handheld.css | Expiry time is not specified |
https://customerfirst.nl/roxen-files/cms-sites/4.5/css/index.css | Expiry time is not specified |
https://customerfirst.nl/roxen-files/cms-sites/4.5/css/print.css | Expiry time is not specified |
https://customerfirst.nl/templates/css/cf-global-min.css | Expiry time is not specified |
https://customerfirst.nl/templates/fonts/2C7B22_1_0.woff2 | Expiry time is not specified |
https://customerfirst.nl/templates/fonts/2C7B22_2_0.woff2 | Expiry time is not specified |
https://customerfirst.nl/templates/fonts/2C7B22_5_0.woff2 | Expiry time is not specified |
https://customerfirst.nl/templates/img/bbpmedia.png | Expiry time is not specified |
https://customerfirst.nl/templates/img/bg-cookie.png | Expiry time is not specified |
https://customerfirst.nl/templates/img/customerfirst.png | Expiry time is not specified |
https://customerfirst.nl/templates/img/menu.gif | Expiry time is not specified |
https://customerfirst.nl/templates/js/jquery.cookiebar.min.js | Expiry time is not specified |
https://customerfirst.nl/templates/js/jquery.min.js | Expiry time is not specified |
https://customerfirst.nl/templates/js/responsive-nav.min.js | Expiry time is not specified |
https://customerfirst.nl/.. /Care-E.jpg | Expiry time is not specified |
https://customerfirst.nl/.. /strip.jpg | Expiry time is not specified |
https://customerfirst.disqus.com/combination_widget.js?num_items=5&hide_m... | 10 minutes |
https://www.googletagmanager.com/gtm.js?id=GTM-MPPZVF | 15 minutes |
https://www.googletagservices.com/tag/js/gpt.js | 15 minutes |
https://pagead2.googlesyndication.com/pagead/osd.js | 60 minutes |
https://www.google-analytics.com/analytics.js | 2 hours |
File size of all images combined
1.42MB
Image optimisation
You can save 338.4KB (27% compression) by optimising the images below:
- By lossless compressing the https://customerfirst.nl/.. /InternetofThings_hackaton.jpg you can save 57.4KB (48%) data.
- By lossless compressing the https://customerfirst.nl/.. /schoenen.jpg you can save 29KB (24%) data.
- By lossless compressing the https://customerfirst.nl/.. /fitnesstrackers.jpg you can save 25.6KB (41%) data.
- By lossless compressing the https://customerfirst.nl/.. /vertrekreden.jpg you can save 21.7KB (41%) data.
- By lossless compressing the https://customerfirst.nl/.. /BH.jpg you can save 19.9KB (40%) data.
- By lossless compressing the https://customerfirst.nl/.. /balanceren.jpg you can save 19.9KB (25%) data.
- By lossless compressing the https://customerfirst.nl/.. /connectie.jpg you can save 19.3KB (41%) data.
- By lossless compressing the https://customerfirst.nl/.. /computerchips.jpg you can save 18.1KB (24%) data.
- By lossless compressing the https://customerfirst.nl/.. /kantoor.jpg you can save 13.8KB (20%) data.
- By lossless compressing the https://customerfirst.nl/.. /AnjaHulsenboom.jpg you can save 13.3KB (21%) data.
- By lossless compressing the https://customerfirst.nl/magazine/2018/6/CF6.jpg you can save 11.8KB (26%) data.
- By lossless compressing the https://customerfirst.nl/.. /rabo2.jpg you can save 11.6KB (20%) data.
- By lossless compressing the https://customerfirst.nl/.. /toilet.jpg you can save 9.6KB (17%) data.
- By lossless compressing the https://customerfirst.nl/.. /Care-E.jpg you can save 9KB (19%) data.
- By lossless compressing the https://customerfirst.nl/.. /luchthaven.jpg you can save 9KB (20%) data.
- By lossless compressing the https://customerfirst.nl/.. /medicijngebruik.jpg you can save 8.6KB (20%) data.
- By lossless compressing the https://customerfirst.nl/.. /actie.jpg you can save 7.3KB (18%) data.
- By lossless compressing the https://customerfirst.nl/.. /patientlove.jpg you can save 6.9KB (16%) data.
- By lossless compressing the https://customerfirst.nl/.. /power.jpg you can save 6.5KB (18%) data.
- By lossless compressing the https://customerfirst.nl/.. /kompas_leiderschap.jpg you can save 5.5KB (18%) data.
- By lossless compressing the https://customerfirst.nl/.. /onlineshopping.jpg you can save 4.2KB (15%) data.
- By lossless compressing the https://customerfirst.nl/.. /strip.jpg you can save 4.2KB (17%) data.
- By lossless compressing the https://tpc.googlesyndication.com/simgad/4601376627121304150 you can save 1.3KB (26%) data.
- By lossless compressing the https://a.disquscdn.com/1530825355/images/embed/widget-logo.png you can save 994B (45%) data.
- By lossless compressing the https://customerfirst.nl/templates/img/menu.gif you can save 926B (74%) data.
- By lossless compressing the https://c.disquscdn.com/.. /avatar92.jpg?1517301104 you can save 379B (12%) data.
- By lossless compressing the https://c.disquscdn.com/.. /avatar92.jpg?1517806474 you can save 365B (13%) data.
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- By lossless compressing the https://a.disquscdn.com/1530825355/images/noavatar92.png you can save 306B (19%) data.
We found a total of 108 different links.
Internal links: 74
External links: 34
Internal links: 74
External links: 34
External links:
Internal links:
IP
81.169.175.231
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Warning! The website contains at least one unencrypted email address.
Favicon
Good! The website uses favicon.
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